You may have noticed that Facebook and other social media channels enjoy subtly changing and updating their sites! It was queried at the last Parents’ Forum meeting why parents are no longer receiving notifications when a post has been published. The simple answer is: Facebook likes to make things difficult for businesses to communicate everyday messages so that more money is spent sponsoring posts as advertisements instead.
You may remember a time when Hollygirt had the official Hollygirt page as well as a ‘user account’ (as though it were a person), aptly named Holly Girt. It is against Facebook policy for a business to have a ‘user account’ and so this page was deactivated by myself to avoid future repercussions (the risk of getting both pages shut down). Previously, you would have been able to tag Hollygirt in posts and say you were ‘with’ Hollygirt. Unfortunately, you cannot do this with our official Hollygirt ‘business page’.
The Hollygirt ‘business page’ works slightly different to an account that an individual holds in that users ‘like’ and ‘follow’ the page rather than befriending the account like you would with a normal ‘user account’. On an individual user’s account, when a post is published, it will appear on the timeline of everyone who is on the user’s friends list. As a business page, Facebook does not push every post that we publish through to your timeline. It will select posts based on what it thinks you want to see! So what Mr Bloggs sees on his Facebook timeline compared to what Mrs Doe sees might be different. Though, the more people that engage with a post, the more likely it is that it will be pushed through to your timeline.
However, if you do want to be notified when we publish a post onto our Facebook page, there is a way that you can make this happen.
- Find the Hollygirt School Facebook page by typing it in the search bar at the top
- Make sure you ‘Like’ the page. It should say ‘Liked’ with a dark blue thumb as mine does on the picture below
- Click the button that says ‘Following’
5. Click ‘Notifications’ on the side of the box (instead of ‘News Feed’)
6. Tick ‘All posts’, ‘Events’ and ‘All Live Posts’
The same settings can also be applied to the Hollygirt Art Department Facebook page. Type in ‘Hollygirt School Art Department’ on the Facebook search bar and follow the same process.
Similar settings can be applied to Twitter:
- Find the Hollygirt Twitter page
- Firstly, make sure you are ‘Following’ the page. If you’re not, there will be a button on the right hand side saying ‘Follow’ rather than ‘Following’ as can be seen on the screenshot below
- Click the 3 dots next to the ‘Following’ button and click ‘Turn on mobile notifications’. This will send you an alert on the Twitter app on your mobile phone. You will need to make sure that the notifications settings on your mobile phone are turned on for this to work
If you have any problems or questions, please feel free to email me at email@example.com
– Roberta Hutley, Marketing Manager